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Website maintenance

Maintenance and monitoring of your website

Putting a website online is not an end in itself. A professional website must be maintained, secured, monitored and supported over time to stay reliable, efficient and relevant. Without regular maintenance, a website can quickly become vulnerable, outdated or less effective.

At PharWeb, maintenance and support are an integral part of web projects. The goal is to ensure the continuity of the website, anticipate problems and allow controlled upgrades, without relying on one-off emergency interventions.

In practice: regular updates, daily and weekly backups kept on the server and copied to the cloud, and continuous monitoring with SiteOps, our monitoring tool.

What regular maintenance guarantees

  • A stable, reliable website
  • Stronger security over time
  • Controlled performance
  • A longer website lifespan
  • Simple, well-managed upgrades

The 4 pillars of maintenance

Four workstreams carried out continuously so that your website stays secure, fast and up to date.

Technical maintenance

Technical maintenance aims to ensure the smooth running of the website in the long term. It includes monitoring of the CMS, extensions and the technical environment to avoid vulnerabilities, incompatibilities or malfunctions, through regular updates.

  • Updates of the CMS and components
  • Technical fixes when needed
  • Checking that everything works properly
  • Adaptation to technical changes

Continuous security

A website’s security does not rely on a one-off action. It requires constant vigilance and regular adjustments. The website is continuously monitored with SiteOps.

  • Vulnerability monitoring
  • Hardened access
  • Website integrity checks
  • Fast response to anomalies or attacks

Backups and continuity

Backups are essential to ensure the continuity of the website. They make it possible to quickly restore a website after an incident, an error or a technical problem. Backups: daily, kept for a month and weekly, kept for several months, on the website’s server and copied to the cloud.

  • Regular backups
  • Checks that they work
  • Reliable restoration capability

Performance and experience

The speed of a website and the quality of the user experience directly influence SEO. A fast, smooth and pleasant website is better perceived by visitors and by search engines.

  • Loading speed
  • Layout stability
  • Ergonomics and readability
  • Adaptation to different devices

Support and advice

Beyond the technical side, support means advising on and guiding choices related to the website: content organisation, possible upgrades, consistency with the company’s uses and goals. This approach makes it possible to take the right decisions at the right time, without making the project needlessly complex.

A long-term relationship

Maintenance and support are based on a long-term relationship of trust. The website becomes a tool that is monitored, understood and controlled, rather than something frozen or left unattended. This approach avoids unpleasant surprises and keeps the website always operational.

The pillars of maintenance

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How maintenance works

Regular, tool-based monitoring, suited to each website.

01

24/7 monitoring

SiteOps continuously checks your website’s availability, SSL certificate, DNS, security and backups.
02

Backups

Daily backups kept for a month, weekly backups kept for several months, on the server and copied to the cloud.
03

Regular updates

CMS, extensions and components kept up to date to fix vulnerabilities and stay compatible.
04

Custom reports

With SiteOps, you choose the data monitored and how often you receive reports.

Frequently asked questions

Regularly: the CMS, extensions and components are kept up to date to fix vulnerabilities and stay compatible.